Shipping Policy

 

We are committed to delivering your order accurately, in good condition and always on time. We partner only with reputed courier companies to ship your orders.

International:

We ship worldwide. Shipping anywhere in the world, apart from India, can cost anywhere between INR 1200 - INR 2600 over and above the order total depending on factors such as weight and location.

Delivery can take up to 10-20 working days from the order date. Delivery times are approximate and not guaranteed.

Zoof Pets is not responsible for delays, customs or duties. All applicable import and clearance fees are the responsibility of the customer. These vary in all countries and are determined by your local government.

Domestic:

Depending on your location, your order is likely to reach in 3-8 days.

If you feel the packaging is tampered with or damaged, you can refuse to accept the delivery. Call us at 9321379767 with your order number. We will ensure that a replacement delivery is made to you at the earliest.

For orders above ₹1298 shipping is absolutely free. For orders below ₹1298, we charge a shipping fee of ₹99.