Zoof Grips

Yes, if you live in a house with marble / tile floors and your pup

- Is 7+ yrs old (or)

- Has Canine Hip Dysplasia / Arthritis (or)

- Is slipping indoors / has difficulty getting up

Can Zoof Grips be worn outdoors?
No, Zoof Grips have a soft anti-slip sole for all-day comfort. The soft sole may get damaged if used on rough outdoor surfaces. Hence, they are not suitable for outdoor wear.

Are Zoof Grips suitable for puppies?
Yes, they are suitable for puppies above the age of 3 months. They are especially useful for puppies who tend to jump and run on slippery marble/ tile flooring.

Are Zoof Grips suitable for senior dogs?
Yes, Zoof Grips are specially made to provide traction for senior dogs. It also helps them get up without slipping. If your senior dog is active, Zoof Grips will help in preventing undue stress on knee and hip joints. If he suffers from Hip Dysplasia / Arthritis, it will help manage the pain and protect him from further deterioration. Zoof Grips will not reverse or cure Hip Dysplasia / Arthritis.

My question is not listed here.
Please check our exhaustive FAQ page.

Always keep the velcro fastened, even when not in use.
This ensures the hook doesn't attract dust and loose it's stickiness.
Hand wash the grips with mild soap and water if they get dirty. Store the shoes in the shoe bag when not in use.

Return Policy

For International orders, we do not accept returns or exchanges (hence no refunds)

For domestic orders too, we do not take returns (hence, no refund) but we offer exchanges.

Exchange Policy 

Our exchange policy is hassle-free and simple. You can request a size exchange within 10 days from delivery.

To initiate an exchange, please drop us an email with your order number at woof@zoofpets.com  or ping us on Whatsapp.

We offer return pick-up (for most locations) for a pickup charge of ₹149, unless it is non-serviceable by our logistics partners. For non-serviceable areas, we will request you to kindly send your shipments to us. 

Also, return pickups typically take 10-15 days to reach us. We can only process the exchange after we have received the return shipment.

The terms of exchange are as follows:

- Only size exchange is available

- You can request for exchange only once

- If the product is damaged or used, it is not possible for us to accept an exchange request. Please make sure that you use the product indoors. Also, if your trying our shoes to check for size, please clean your pup's paws before you put the shoes on

- Products that are sold in packs cannot be exchanged as individual items

- We ask that you preserve the product in its original condition with packaging

- Delivery charges are not refundable under the exchange

 Cancellation Policy

In case you would like to cancel the order, it is possible anytime before the order is dispatched. Cancellation charges of Rs. 99 would be deducted and the remaining amount would be credited back to you. We deduct this amount as we have to pay the payment gateway and e-commerce platform a % of the transaction even if the order gets cancelled.